We are experiencing downtime on US servers

Incident Report for Bettermode

Resolved

The issue is now fully resolved.

It was a DDoS attack on some of our key services. We have taken a few immediate actions that prevent the same type of DDoS attack on our services.

In addition, we are going to run a post-mortem to see how we could have prevented this attack from happening.

Posted Oct 19, 2022 - 18:53 UTC

Monitoring

We are back up and monitoring the issue as we speak.

Posted Oct 19, 2022 - 18:26 UTC

Identified

The engineering team has identified the issue and we're working on resolving it.

Posted Oct 19, 2022 - 18:17 UTC

Investigating

Currently, we're experiencing downtime on Tribe 2.0 US servers. Our engineering team is investigating the issue.

Posted Oct 19, 2022 - 18:10 UTC

This incident affected: Community - North America (Community Service).